We always love to hear from our customers, so feel free to contact us for questions or comments. For questions please send an email to; farawaytreecollection@gmail.com



How long does shipping take?

Please allow time for shipment. All orders will arrive between 7-14 days, may be slightly longer for international shipments to arrive at their destination.

Check in with us at farawaytreecollection@gmail.com if you have any questions regarding your order, and we can update you with more detailed information.


 What is your return and exchange policy?

Strictly no returns or exchanges unless there are defect(s) in the product(s) and the attention is brought to us no later than a week after receipt.

Please double check that you are ordering the correct item prior to purchase.

If you need to start a return, please contact us at farawaytreecollection@gmail.com and we'll get the process started for you.

Full Return Policy Here


 What payments do you accept?

 We accept all Debit, Credit Cards, Paypal and Google Pay.


 Do you ship outside of the US?

 Yes, we ship worldwide.


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